This paper is the seventh and final installment in a series on Preparing the IT Organization for the Cloud from the ECAR Cloud Working Group.
BiographyMike Chapple is Senior Director for IT Service Delivery at the University of Notre Dame. In this role, he oversees the cloud computing, information security, IT architecture, project management, strategic planning, data governance and product management functions for the Office of Information Technologies. Mike also serves as a concurrent assistant professor in the University's Computing and Digital Technologies department where he teaches an undergraduate course on Information Security. Mike previously served as Senior Advisor to the Executive Vice President at Notre Dame for two years. Prior to that, he was program manager of the University's Information Security Program and a consultant to the Notre Dame Alumni Association on alumni engagement initiatives. Before returning to Notre Dame, Mike served as Executive Vice President and Chief Information Officer of the Brand Institute, a Miami-based marketing consultancy. Mike also spent four years in the information security research group at the National Security Agency and serving as an active duty intelligence officer in the U.S. Air Force. He is a technical editor for Information Security Magazine and has written several books, including the best-selling CISSP Prep Guide. Mike earned both his BS and Ph.D. degrees from Notre Dame in computer science & engineering. He also holds a MS in computer science from the University of Idaho and an MBA from Auburn University. Mike is active in the higher education IT community. He currently serves on the EDUCAUSE Institute Management program faculty, the EDUCAUSE Recognition Committee, and several ECAR working groups. Mike is a 2014 Fellow of the Leading Change Institute. Mike was one of the lead authors of the Cloud Strategy for Higher Education and is an active participant in the Common Solutions Group.
This paper looks at causes for the shift in how institutions are approaching IT strategic planning and how IT strategic planning relates to overall institutional planning. In addition, new models and trends in IT strategic planning are identified to help guide IT organizations as they are considering their own strategic planning approach.
The ECAR-CLOUD Working Group is developing this series of seven papers, Preparing the IT Organization for the Cloud. The sixth paper, Cloud Awareness and User Support, outlines how institutions can address end-user support, end-user documentation, user training, and community outreach in the cloud.