Dr. Miriam Heller as Principal of MHITech Systems provides consulting services in three areas: cyber-learning, sustainability, and research development. She currently supports the Office of the Under Secretary of Defense for Personnel and Readiness' Advanced Distributed Learning co-Lab, the originators of SCORM. Her work focuses on life-cycle and configuration management of technical training content and cost analyses of associated solutions. She also holds a Visiting Senior Fellowship at EMBARQ, the World Resources Institute's Center for Sustainable Transport. Her work in sustainability addresses urban infrastructure resilience and sustainability metrics, greenhouse gas protocols and measurement and decision-making models for adaptation. Prior to these positions, she was Director of Information Technology Research Advancement at the University of Southern California's Washington, DC Research Advancement Office. Heller served from 2000 to 2006 at the National Science Foundation (NSF). As Program Director in the Office of Cyberinfrastructure, Heller launched the CI-TEAM workforce development program and oversaw several critical middleware and TeraGrid projects. In 2004, she coordinated the first Human and Social Dynamics priority area in the Social, Behavioral, and Economic Sciences Directorate. For over 3 years, Heller led research and education programs in infrastructure and information systems and hazard management in NSF's Directorate for Engineering.
Prior to working at NSF, Heller was a millennium Fulbright Senior Scholar in France on leave from the University of Houston Industrial Engineering faculty. Earlier professional experiences include Digital Equipment Corporation, Citibank, and the Office of Technology Assessment as an AAAS Congressional Science and Engineering Fellow. Heller is an American Society of Civil Engineers member and serves on the Sustainability Subcommittee and Editorial Board of the Journal of Infrastructure Systems. She has over 40 publications on systems engineering models of environment and civil infrastructure problems.
Heller earned a B.S. in Biology-Geology from the University of Rochester, her Ph.D. at The Johns Hopkins University in the Department of Geography and Environmental Engineering, received postdoctoral training in statistics at the UniversitÃ© Marie et Pierre Paris VI, France and was certified as a Knowledge Engineer by Digital Equipment Corporation.