The EDUCAUSE Enterprise IT Program asked four corporate members to share their advice about implementing customer relationship management systems in higher education, including critical features, required culture change, and privacy concerns that will need to be addressed for success.
Nathalie Mainland is Senior Vice President and General Manager of Education Cloud at Salesforce.org.She has over 15 years of experience working in technology and education with organizations including Blackboard, Autodesk, and Pearson.
Nathalie is a technology leader with a proven record of developing innovative go-to-market strategies that drive high growth. She has launched new products and solutions globally across multiple industries, including education, building design, infrastructure, and small business. Nathalie is motivated by customer success and impact, and recognized as a strong cross-functional leader who builds successful teams and delivers results.
She holds an A.B. from Occidental College, and a Masters in International Business from Columbia University. She is a passionate supporter of education through her alma maters, and an active volunteer for environmental and animal welfare causes.
Follow her on Twitter: @nmainland