Biography
I have over 20 years of technical and managerial experience in a heterogeneous, multi faceted and fast paced environment. My in-depth knowledge and experience in Systems Administration, Network Architecture, Security, Software Development Cycle and Project Management, gave me the ability to provide creative, innovative and dependable solutions in Program and technology management. I have led initiatives in solving problems in a high demand, service driven organization while I have been responsible for strategic planning as it relates to the development and maintenance of different facet of technologies.
Strategist, architecture and exemplary leader, humble and assertive with highest employee retention and productivity result; In depth technical knowledge and operational experience in building corporation ICT, Data centers, large network, focused research labs, computing facilities and user-focused systems are some of my mentionable qualities.
Built, lead and managed a lean and efficient team, which has been exemplary on all facets with concentration on customer satisfaction; Developed and deployed on-demand service model (private cloud computing); Veteran of Grid computing and other collaborative initiative, Pioneer in application virtualization; deployment and services, design, implementation of smart city with fully controlled, and monitored FM, Security, and service desk; Full deployment of ERP, LMS and CMS in record time, under budget, aligned with business needs; are some of my mentionable achievements My process oriented approach, with in-depth understanding of standards and frameworks such as PMP, Prince II, CMMI, and ITIL combined with understanding of social norms and cultural behavior and my in-depth technical background provided me with foundation necessary to lead and manage programs and major projects within the product development segment of organization.
I had the Opportunity to define Process Set-up and Work-flow Management – Establish a PMO function, set-up service engagement Methods, Quality and SLA delivery frameworks, Create lessons learnt and review process for the continuous improvement. Audit every project plan and ensure that set processes are being carried out. Report all variances associated with plan vs. actual implementation, take corrective actions and provide action and exception reports for Board Focus strategy meeting.
