Biography
Nicole Muscanell serves as a senior researcher at EDUCAUSE. She holds a Ph.D. in Social Psychology and has more than a decade of experience in higher education, including roles in research, instruction, and academic advising. Her research examines emerging challenges and issues in higher education, with a focus on how people and institutions respond to technology and change.
EDUCAUSE Publications
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Sophie talks with Liv Gjestvang, Nicole Muscanell, and Kristen Gay about the the latest EDUCAUSE workforce research and how higher education institutions can support teams amid a cycle of reactivity.
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The 2026 EDUCAUSE Workforce Report examines how resource constraints are creating a cycle of reactivity across higher education and explores the impact of rising workloads, staffing challenges, and limited resources on teams, institutions, and workforce sustainability.
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The 2026 EDUCAUSE Teaching and Learning Horizon Report highlights how artificial intelligence, enrollment pressures, policy shifts, and sustainability concerns are reshaping instructional practice and institutional strategy.