Biography

Paul is a Senior Director Analyst in Gartner Research and Advisory where his research area is mainly higher education digital strategies, governance, operating models, business and technology trends. He has considerable experience of developing and implementing digital strategies, as well as technology roadmaps, system implementations, capability frameworks, and externally funded projects.

Prior to joining Gartner, Paul had 30 years in the higher education sector with increasingly responsible roles at Cardiff Metropolitan University including 12 years as Director of Library and Information Services. Paul has been responsible for Library Services (physical Learning Centres, digital resources), Information Services (user support, infrastructure, software development), and Business Improvement Services (programme management, project management, business analysis). He has worked with external bodies and serves as a board member for an external organization.