Randolph Hall


Randolph Hall is a Professor in the Epstein Department of Industrial and Systems Engineering. His research focuses on how universities innovate in their practices for education, research and clinical care, and how they overcome the obstacles to change.



As VP of Research for 14 1/2 years, Hall led research initiatives across the university, overseeing research advancement, administration and ethics activities. Hall led the creation of USC's strategic plans for diversity and inclusion in research and scholarship, research administration systems, science and technology facilities and alignment of health programs across the university. His other initiatives included rigor and transparency in the conduct of research, research mentoring, and reinvention of research practices through collaboration and technology.

Hall’s other experience includes serving as the founder/principal investigator for two national research centers, the Center for Risk and Economic Analysis of Terrorism Events (CREATE), and the National Center for Metropolitan Transportation Research (METRANS). He also served as senior associate dean for research in the Viterbi School of Engineering for four years. Hall was chair of Industrial and Systems Engineering during a period when the faculty size grew by 50%, and when it became the first named academic department at the University of Southern California, upon receipt of a $10 million gift from Daniel J. Epstein.

Hall is the author of Queueing Methods for Services and Manufacturing (Prentice Hall, 1997) and the editor of Handbook of Transportation Science (Springer, 2003), Patient Flow, Reducing Delay in Healthcare Delivery (Springer, 2006; 2nd Edition, December, 2013) and Handbook of Healthcare System Scheduling (Springer, 2012). He has been funded by the National Science Foundation, U.S. Departments of Homeland Security and Transportation, California Department of Transportation, Los Angeles County Department of Health Services and L.A. Care. Dr. Hall has numerous publications in the areas of transportation, logistics, system engineering, and queueing. Hall received his Ph.D. (1982) and M.S. (1980) in civil engineering from U.C. Berkeley. He received his B.S. in industrial engineering and operations research from U.C. Berkeley in 1979.

EDUCAUSE Publications

  • Information Technology for Open Science: Innovation for Research
    • Article
    • Author

    Colleges and universities are better at moving ideas and inventions outside of the institution than they are at achieving change within. One way to accomplish the latter is to innovate research practices by aligning information technology with open science.

EDUCAUSE Presentations