Regina Kleinman has worked in higher education for nineteen years, first at St. John's University in New York, and later at Seton Hall University. At Seton Hall, she reports to the Office of the President as Senior Projects Leader. This followed upon three years' involvement with the University's reengineering initiative. She was on the Procurement redesign team, co-facilitated the Human Resources redesign team, and was Project Leader for the implementation of the Enrollment Services redesign, and ultimately Project Manager for Reengineering. Ms. Kleinman has a B.A. degree in English Literature from the College of Staten Island-CUNY.