New unified communications (UC) capabilities and the increased desire for richer collaboration experiences have led to a fundamental shift in the technology we use for communication.
Mr. Hach is the Senior Director, Special Projects and Initiatives for Network Infrastructure and Services at Virginia Tech. He has over 37 years of experience in telecommunications and brings to the university a background that includes a variety of staff, line and technical sales assignments with AT&T, including National Account Manager for the Commonwealth of Virginia, where he assisted government and education customers in their use of communications technology. Among other projects at Virginia Tech, he is currently involved at the university in planning for a campus cellular strategy to improve wireless technology and services to faculty, staff and students, including upgrades to the campus DAS, and deployment of small cell infrastructure. Mr. Hach received his Bachelor of Science in Secondary Education from Old Dominion University in Norfolk, VA and his M.Ed. in Adult Education and Human Resource Development from Virginia Commonwealth University in Richmond, VA. He is a member of the CIA Constituent Group.
Improving Institutional Collaboration Through Unified Communications: A Study of Current Implementations
Many higher education institutions are experiencing a fundamental shift in enterprise communication and collaboration, with unified communications (UC) as the foundational service that helps enable institutional collaboration.
© 2009 E. Michael Staman, Mark Katsouros, and Richard Hach. The text of this article is licensed under the Creative Commons Attribution-NonCommercial-NoDerivs 3.