I began work at UNM in Information Technologies in 1991 and have been involved in the many phases and technology changes that have come about over the years including mainframe, client-server, and web-based development. This includes involvement in some major initiatives including lead analyst on the creation of an in-house Cashiering and Check Writing system as well as the creation of an online, web-based Admissions application system. The latter was profiled in an article in Oracle magazine. During a recent reorganization at IT, I was selected to manage the newly formed Applications Web team. The Applications Web team is responsible for service management for the enterprise portal, enterprise academic and administrative web system, Google Search Appliance, enterprise Content Management System, campus mobile application, and the Information Technologies public and private web presence.
I have been lead analyst, supervising, managing or directing employees since 1991 in both the public and private business environment. I also have been involved in very large-scale project management efforts including: rewrite of disenrollment process to be parameter driven, the creation of a University Cashiering system, changing our Admissions process to be web-based, standing up Self-Service Banner and Luminis at UNM, and now GSA and CMS. I have written business plans, Service Level Agreements, Operational Level agreements, project plans, and have been involved in all phases of project management – normally assuming the role of Project Manager.