Roland Jaeckel joined the Office of Information Technology at Boston University in the year 2000. He served several years as a senior technical resource, building, introducing, improving, maintaining and researching in the areas of web publishing, learning management systems, web application development, search engines etc. In 2008 he stepped into a leadership role as an Assistant Director in the University Information Systems area, leading a developer team handling legacy systems and related functionality. While serving as an AD he also was a key player in the introduction of IT project portfolio management, business relationship management, and project management. As business relationship manager Roland handled the relationship between the IT organization and Enrollment and Student Affairs, Office of the Provost, Dean of Students, Global Programs, and the Schools and Colleges. With the introduction of a formalized Project Management Office he served as a Program Manager, leading the Student/Graduate Program (SIS, Financial Aid, Student Employment, Admissions, etc.) and the Teaching and Learning Program. In 2014 Roland joined the Educational Technology, Training and Outreach group as second in command and built a team of educational technologists and platform/application administrators. He continued to handle the Teaching and Learning IT Portfolio and lead major projects in educational technology. In 2016 Roland became the Director of Educational Technology, reporting to the Associate Provost for Digital Learning and Innovation and the VP of Information Services and Technology. Roland is ITIL Foundation and Prince2 certified and a graduate of the Educause Learning Technologies Leadership program. As a faculty member he taught at the Boston University College of Fine Arts, from where he received a Masters and Doctoral degree.
In March 2019 Roland took on the role as the Executive Director of the Office of DIstance Education at BU. ODE handles the fully-online degree programs at the university.