This article shares the five-year experience with business intelligence and analytics at Lehman College of the City University of New York. Next up is Lehman 360, with the concept of providing the right data, at the right time, to those who need it to take action.
Ronald M. Bergmann became Vice President for Information Technology and Chief Information Officer at Lehman College in 2010. He directs the college's technology services, and with the School of Continuing and Professional Studies, opened one of the first Virtual and Augmented Reality training labs in the region.
Previously, Ron served as first deputy commissioner of New York City's information technology department, where he was selected by Government Technology Magazine as one of the nation's top twenty-five individuals who have redefined and advanced technology's role in government and society. His team received the Citizens Budget Commission Prize for Public Service Innovation for Access NYC, an online tool that allows New Yorkers to screen themselves, in any of seven languages, for thirty-seven human services benefit programs. The award recognizes successful innovation in the delivery of public services.
At Lehman, Ron and his team have established a digital roadmap for the college, pioneered the use of business intelligence and analytics, developed new approaches for business process automation, and developed a map-based platform to leverage open data. Ron is a member of the University's strategic technologies committee and is involved in efforts to enhance cloud services. He is working with Lehman colleagues to develop new ways to leverage technology to enhance student success and increase Lehman's role as an engine of social mobility. Lehman was selected as an "exemplar institution" in the 2018 EDUCAUSE NMC Horizon Report for its innovative Lehman 360 digital platform.
Ron was honored to participate in the EDUCAUSE/CLIR 2012 Frye (now Leading Change) Institute. In 2017, he was named as one of the nation’s Top 30 Technologists, Transformers and Trailblazers by the Center for Digital Education.