Roxanne Ward Zaghab



Fulton, Maryland 20759

[email protected]

443-812-6360 cell




Dr. Zaghab is an international contributor in the field of online and hybrid education for the adult learner-practitioner.  She equips organizations to overcome the challenges related to design, optimization, and evaluation of educational technologies based on best evidence.



Educational Technologies. Provides a framework for decision-making in digital, hybrid, and other innovative approaches to course delivery with considerations for resource-constrained settings (Zaghab, 2011a; Zaghab, 2012). Determines open educational resources and tools that meet intellectual property guidelines (Zaghab, 2014b).


Program Design. Works with experts to structure courses, continuing education and other training to optimize available digital platforms. Models a learner-focused course development process (Zaghab, 2018a) based on adult learning theory (Zaghab, 2015). Prepares instructors for learner-centered educational program creation (Zaghab, 2018b).


Stakeholder Strategies for Input. Facilitates focused input of leadership team and stakeholders to improve both strategic direction and operational approaches.


Outcomes. Advises educational evaluation strategy (Zaghab et al, 2015f) including the effective measurement of learner and programmatic outcomes (short-term and longitudinal) (Pickering et al, 2016c; Oehrlin et al, 2015b). Uses real-time data (Zaghab et al, 2015) to promote continuous improvement.




Zaghab is author of 20+ publications and reviewer for numerous journals and conferences in the fields of distance education and healthcare. She earned a Doctorate in Management & Technology and post-doctoral Certification in Knowledge Management. As director of the Knowledge Enterprise at the University of Maryland Center for Innovative Pharmacy Solutions, Zaghab led the design, development, delivery and evaluation of 15,000+ hours of continuing education for licensed healthcare professionals,  and learners participating in interdisciplinary cross-training. She directed the certification and  educational technology operations. As Associate Professor at University of Maryland University College, Zaghab teaches in the online healthcare management curriculum that she developed for accreditation. In addition, Zaghab has served as a consultant for national and international organizations, including: Centers for Medicare and Medicaid, The World Bank, Catholic University, HRH2030, Gondar University (Ethiopia), Bir Zeit University (Occupied West Bank), Safe Blood for Africa, and the Foundation Against HIV/AIDS in Africa.