EDUCAUSE recommends a "What, So What, and Now What" approach to help build and support a more proactive orientation to the future of higher education.
Susan Grajek is EDUCAUSE's Vice President for Partnerships, Communities and Research. She is responsible for EDUCAUSE research and analytics services, formal and informal communities (including the Cybersecurity Initiative and HEISC, the EDUCAUSE Learning Initiative (ELI), the Enterprise IT program, and Community Groups), and partnership activities. She also convenes the IT Issues Panel, which releases the Top 10 IT Issues annually.
Before joining EDUCAUSE, she spent over 25 years at Yale University in a variety of IT management and leadership positions at the University and the School of Medicine, which encompassed academic computing, IT support, communications, assessment, strategic planning, and relationship management. Grajek, who has a Ph.D. in research psychology from Yale, held a faculty appointment in the Yale University School of Medicine's Department of Epidemiology and Public Health, where she taught data management. Her expertise encompasses the design and execution of research in management, the behavioral sciences, and public policy, as well as statistical analysis. She also has an established background in IT planning, assessment, and metrics, as well as IT operational leadership.
Connect with Susan Grajek on LinkedIn to stay current with new developments in EDUCAUSE communities and research.
Four international members of the 2021–2022 EDUCAUSE IT Issues Panel share their thoughts on how the EDUCAUSE 2022 Top 10 IT Issues relate to activities and concerns in their own countries.
The EDUCAUSE Showcase "How Dx Powers the Post-Pandemic Institution" offers four lessons for digital transformation.