Online mentoring is an innovative and cost-efficient way to be more responsive and potentially better serve all students and faculty engaged in teaching and learning in any modality—whether online, hybrid, or in-person.
Susan Ko is currently a Faculty Development Consultant in the Office of Online Education at Lehman College, City University of New York, USA, and teaches Humanities and Asian Studies courses online for the University of Maryland Global Campus, USA. She is the author
of Teaching Online: A Practical Guide (2017), a leading book in the field of online teaching, and is the series editor for Routledge's Best
Practices in Online Teaching and Learning series. She also serves as one of the associate editors for the Online Learning Journal (OLJ).
She has more than 20 years of experience in online teaching, instructional design, and faculty development, and previously served in a variety of administrative positions in higher education, including as Director, Offce of Faculty Development and Instructional Technology at CUNY School of Professional Development, and as Executive Director of the Center for Teaching and Learning at University of Maryland University College.
With Olena Zhadko, she is the co-author of Best Practices in Designing Courses with Open Educational
Resources (2020) and Best Practices for Mentoring in Online Programs: Supporting Faculty and Students in Higher Education (2022)as part of Routledge’s Best Practices in Online Teaching and Learning series.