Susan Riello is an Instructional Designer at Quinnipiac University Online. Through this position, she collaborates with faculty members to design and develop online courses and programs for the university. In addition to her work at QU Online, Susan is also a part-time faculty member within Quinnipiac's School of Communications. She currently teaches an undergraduate-level Media History course. Susan uses her experiences as an instructional designer, faculty member and a former student to design courses and learning engagements with the student perspective in mind. She has worked with faculty to successfully train and implement innovative tools, as well as continually update courses to enhance the student experience. Her recent focus has involved creating accessible course content for online students. She successfully completed Quality Matters’ “Addressing Accessibility and Usability” certification workshop in 2016.
Susan received her Master of Science degree in Interactive Media from Quinnipiac University. She created her capstone project, "All Access," as an educational website designed for faculty members and instructional designers looking to incorporate accessibility into their courses. In collaboration with a faculty member, Susan received a 2016 Connecticut Distance Learning Consortium (CTDLC) Exemplar Course Award for designing a successful graduate Business Analytics course. She also presented a poster session at NERCOMP’s 2016 annual conference entitled “Enhancing Virtual Communities through VoiceThread.” In her previous role at the Quinnipiac University Help Desk, Susan presented at two NERCOMP conferences, including "Student Empowerment - Enhancing the Education of Students Through Practical Job Opportunities" and "Better, Faster, Stronger: Training Student Employees for Your Service Desk."