Biography

Higher education technology professional with over two decades of experience leading user experience initiatives and learning development programs in academic environments. Currently responsible for strategic oversight of user experience design and IT learning & development at Yale University, focusing on creating inclusive, accessible, and effective digital experiences for diverse academic communities.

Expertise spans web development, digital communications, project management, and organizational learning within higher education IT contexts. Extensive background includes leadership roles across Yale's Office of Public Affairs and Communications and Yale School of Management, with demonstrated success in social media strategy, web communications, and cross-departmental collaboration.

Committed to advancing best practices in higher education technology through user-centered design principles, evidence-based learning methodologies, and strategic partnership building across academic and administrative units.