Terri Oropeza has been part of the Cabrillo College Computer and Information Systems (CIS) faculty since January 2018. In addition to teaching “Tech Support as a Profession” she works with students by providing assistance with any part of the process for finding and applying for IT Apprenticeships, internships and work experience, or getting credit through the Cooperative Work Experience Education program. Terri has worked in technology since 1985 as the Founder/Owner of a pioneer desktop publishing company and Senior IT Manager at Synopsys Inc. for 23 years. She has been part of the HDI Service Management and Technical Support Professional Association since 2000 and currently serves as President of the San Francisco Bay Area Local Chapter. Terri has a Bachelor of Science and Teaching Credential from San Jose State University.