Tom Theimer

Biography

Retired as of 9/15/20.  Assistant Director of Communications Infrastructure Facilities 2019-2020.  Project Manager, PMP certification from PMI. 33 years with Cornell. Career development: Network Service Leader, Network Service Integration Leader, Network Infrastructure Project Manager, Office of Information Technology Project Manager, Customer Service & Support Business Processes, Assistant Director Infrastrastructure. Skills include customer service, change management, team building, negotiation, contract management, time management, cost control, risk management, Voice/Data Infrastructure support, and of course communications. Many years of Telecommunications infrastructure upgrades at Cornell with parallel plant build out, flashcuts, and coordinated service cutovers.  Recently facilitating IT service coordination within IT Engineering and Operations groups with business process checklists.