Dr. Tiffany Beth Mfume is the Director of Student Success and Retention at Morgan State University. The Office of Student Success and Retention manages new student and parent orientation, placement testing, Starfish Retention Solutions’ Early Alert and Connect systems, first-year advisement, financial literacy, alumni mentoring, and academic recovery among other programs and services. Dr. Mfume’s leadership has helped to promote a nine point increase in retention rates, from 67% in 2010 to 76% in 2016. In November 2015, Dr. Mfume accepted the prestigious Project Degree Completion Award from the Association of Public and Land-grant Universities (APLU); Morgan is the only HBCU to ever have won the national award. Dr. Mfume is author of the nationally recognized book, What Works at Historically Black Colleges and Universities (HBCUs): Nine Strategies for Increasing Retention and Graduation Rates, published in 2016 by Rowman & Littlefield.