Tom Marcotte is the Director of IT at SUNY UCAWD. He formerly worked at Skidmore College and has served in many roles in his 20 years at Skidmore. He began his IT career in the New York State Senate, in the days of mainframes and WordPerfect for DOS, and he wrote the first NYS Senate Internet Guide (for GOPHER no less!). Tom has also worked in IT for a number of private sector companies, including Fleet Bank, SGS Testcom, and Palio Advertising. Tom's IT "claim to fame" is that he was the first person in the world to come up with a manual fix for one of the world's first big virus & worm combinations, the W95.MTX virus (September, 2000), and his fix was used all over the world. He received his B.A. in Political Science from SUNY Albany, an A.A.S. in Marketing from SUNY Adirondack, and a 1-year certificate in Radio Broadcasting from SUNY Adirondack. He is certified in ITIL Foundations v.3, and is also a Certified Software Manager, a certified Advanced Software Manager, and a veteran of the US Navy.