Traci L. Austin is an Associate Professor of Business Administration at Sam Houston State University (SHSU). In the College of Business Administration at SHSU, she teaches undergraduate business communication as well as managerial communication for the college’s MBA program. She earned a doctorate in English with specialization in Composition and Rhetoric from the University of Nebraska-Lincoln. She holds master’s degrees in Instructional Systems Design and Technology from Sam Houston State University and in linguistics from The Ohio State University. Traci came to university teaching after a career in higher education fundraising and resource development.