Tracy Mendolia-Moore

Biography

Tracy A. Mendolia is a visionary leader in Educational Technology Innovations, currently serving as the Manager of Educational Technology Innovations at the Center for Excellence in Teaching and Learning (CETL) at Western University of Health Sciences. In this role, Tracy spearheads the development and implementation of cutting-edge academic technology solutions, leveraging 3D technology, artificial intelligence (AI), and mixed reality (AR/VR/XR) to revolutionize teaching methodologies and enhance student learning outcomes. Her innovative approach has transformed the educational landscape, enabling faculty to create immersive and effective learning experiences that prepare students for the future.

With a deep passion for instructional design and technology integration, Tracy is not only an EDUCAUSE Ambassador representing WesternU but also an active contributor to the global EdTech community. She has presented at numerous national and international conferences, sharing insights on the transformative potential of AI in education, and is a sought-after speaker on topics ranging from generative AI to virtual reality in learning environments. Her leadership in these areas extends to moderating and participating in expert panels, such as the EDUCAUSE AI Expert Panel and various AI policy development initiatives.

Tracy's contributions to the field are further evidenced by her extensive research and publications. She is a co-author of critical works such as the "Higher Education Generative AI Readiness Assessment" and "7 Things You Should Know About Generative AI," both of which have been influential in shaping institutional approaches to AI in higher education. Her groundbreaking research on AI's role in academic integrity and its applications in medical education, including the development of an Empathy Chatbot for fostering communication skills in medical students, has garnered widespread recognition.

Tracy holds a Bachelor of Arts in Communications with an emphasis in Advertising from California State University, Fullerton, and a Master of Arts in Education with a focus on Educational Multimedia from California State Polytechnic University, Pomona. In December of 2024 she will complete her PhD at the University of North Texas, with her research centered on the ethical implications and academic integrity challenges associated with Generative AI in education.

Outside of her professional and academic endeavors, Tracy is an active volunteer, leading a Girl Scout troop for over a decade and participating in various community service projects. Her commitment to service is highlighted by her receipt of a Letter of Appreciation from the United States Coast Guard, one of the highest honors a civilian can receive, for her significant fundraising efforts benefiting the Chief Petty Officer’s Association in Kodiak, Alaska. Her multifaceted contributions to both her professional field and community underscore her dedication to driving innovation in education while fostering the growth and development of future generations.

EDUCAUSE Publications

  • Higher Education Generative AI Readiness Assessment
    • Briefs, Case Studies, Papers, Reports
    • Contributor

    The Higher Education Generative AI Readiness Assessment is designed to provide a sense of your institution’s preparedness for strategic AI initiatives.

  • 7 Things You Should Know About Generative AI
    • Article
    • Contributor

    The release of ChatGPT and similar AI tools that generate content including text, images, and audio has prompted both excitement and apprehension among leaders, faculty, students, and others in higher education.

EDUCAUSE Presentations